Sustainable growth report 2023

Inbisco
Our critical business processes with their business risks are described in Inbisco, our quality management system. This provides an overview of our businesses and process risks and the necessary measures to mitigate these risks.

A process risk assessment allows us to concentrate on actual risks during audits, rather than focus on complying with procedures.

We need to further align our corporate risk assessments with the inventory of business risks. This will help us to timely response on changes, risks and opportunities in our dynamic industry.

In order to optimally embed our ESG roadmaps in Inbisco and asses their accompanying risks and define mitigating actions, we still have work to do and will focus on this in the coming year. One of our colleagues started a graduation project on including ESG in our governance structure.

OGSM
In 2023, we further sharpened and implemented our 2021-2025 strategy and actions in this OGSM tool. Sustainability is embedded in our corporate OGSM as one of the goals is related to our environmental strategy and another to our social strategy. We still have work to do to embed this topic in departments OGSMs.

In 2023 we installed OGSM ambassadors who support the owners and they discuss progress on the OGSM tool every 2 or 3 months. The progress and KPI’s of the company OGSM and each department OGSM are discussed with the MC every quarter.

ISO Certification
We hold the following ISO certifications:

• ISO 9001: 2015
• ISO 14001: 2015
• ISO 45001: 2015

Our certifications are audited annually by DNV, and we successfully completed these audits in 2023.

This successful audit, which evaluates our ship management and operations against internationally recognised standards, reaffirms our unwavering commitment to quality, efficiency, and continuous improvement.

Our compliance with the ISO standards demonstrates our commitment to maintaining the highest industry benchmarks.